Privacy Policy

Imaginarium Enclave

Business Type: Sole Trader

Jurisdiction: Ireland

Effective Date: December 15, 2025

Imaginarium Enclave (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018 (Ireland).

1. DATA CONTROLLER

The data controller responsible for your personal data is:

Imaginarium Enclave
Ireland
Email: imaginariumenclave@gmail.com

If you have any questions about this Privacy Policy or your data, you may contact us using the details above.

2. PERSONAL DATA WE COLLECT

We may collect and process the following categories of personal data:

2.1 Identity & Contact Data

Name
Email address
Delivery and billing address
Phone number (if provided)

2.2 Order & Transaction Data

Products ordered
Order dates and order history
Payment confirmation (note: we do not store payment card details)

2.3 Uploaded Content

Images, artwork, or text uploaded by customers for custom printing

Uploaded content is processed solely for the purpose of fulfilling your order.

2.4 Technical Data

IP address
Browser type and device information
Cookies and website usage data

3. HOW WE COLLECT PERSONAL DATA

We collect personal data when you:

Place an order through our website
Upload artwork or images
Contact us by email or contact form
Interact with our website (via cookies)

4. LAWFUL BASIS FOR PROCESSING

We process your personal data only where we have a lawful basis under GDPR, including:

Contractual necessity – to process and fulfil your order
Legal obligation – for accounting, tax, and regulatory compliance
Legitimate interests – customer service, website security, fraud prevention
Consent – where you have opted in to communications (if applicable)

5. HOW WE USE YOUR DATA

We use your personal data to:

Process and fulfil orders
Communicate with you regarding your order
Provide customer support
Maintain business records
Improve website functionality and security

We do not sell or rent your personal data to third parties.

6. DATA SHARING

Your data may be shared only where necessary with trusted third parties, including:

Payment processors
Delivery and courier services
Website hosting and IT service providers

All third parties are required to process personal data in compliance with GDPR.

7. INTERNATIONAL DATA TRANSFERS

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.

8. DATA RETENTION

We retain personal data only for as long as necessary:

Order and financial records: 6 years (Irish Revenue compliance)
Customer correspondence: as long as reasonably required
Uploaded artwork: retained only for order fulfilment and records

When no longer required, data is securely deleted.

9. YOUR RIGHTS UNDER GDPR

You have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time (where applicable)

To exercise your rights, contact us at imaginariumenclave@gmail.com.

You also have the right to lodge a complaint with the Data Protection Commission (Ireland):
https://www.dataprotection.ie

10. DATA SECURITY

We implement appropriate technical and organisational measures to protect personal data against:

Unauthorised access
Loss or misuse
Alteration or disclosure

However, no internet-based system can be guaranteed to be 100% secure.

11. CHILDREN’S DATA

Our website and services are not directed at children under 16 years of age.

We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us immediately so that we can delete it.